Operating manuals, user guides, and FAQs for using our products and services.
Product Support
Product Sync is a feature designed to keep your Ecommerce store and Token of Trust aligned for the purpose of calculating and collecting Excise Taxes automatically from your customers. Wordpress Product Sync is now available for Wordpress! Big Commerce Below we use the following notation: BigCommerce(string) : we use the
Product Support
You can find the reputation report for a specific user in your Token of Trust HQ. * Click on "Verification" in the left-side menu. * Select ‘User’ in the filter by email * Clicking on the user's row will bring up their Reputation Report. API Access Additionally, you can
Product Support
The settings in wordpress say “Always require verification for orders containing a product with any of these categories/tags.” Are these exclusive or inclusive? Isn’t verification always happening anyway? Great question. Notice at the top of the section titled Orders Considered for Verification - "Orders matching ANY of
Product Support
Token of Trust supports International Passports in all countries that support the standard MRZ format. Token of Trust also supports National ID Cards and Drivers Licenses in many countries. Our full list of supported IDs can be found here. As of Sept. 2023 this is our current coverage list: COUNTRY
Product Support
Token of Trust provides services in several areas. Verifications * Identity Verification * Age Verification * Address Verification * KYC/AML Verifications * Custom Document Verification Compliance * Excise Tax Determination for Ecommerce check out * ATF PACT Act Report Generation and Submission * State Excise Tax Reports Custom Solutions * Custom Document Verification * New Customer Onboarding * API Integrations
Product Support
The watchlists checked are: Watchlist NameType Watchlist Identifier (internal use) PEP List (1.1 Million Individuals, spanning 233 countries)PEPPROPUnited Nations Security Council Consolidated Sanctions List (UNSC)SanctionUNSCSLUS Office of Foreign Assets Control - Treasury DepartmentSanctionUSOFACHM United Kingdom Treasury Consolidated List (UKT)SanctionUKFSEuropean Union Commission Consolidated List (EU)SanctionEUFSCanadian Office
Product Support
Verification Gates is a new Token of Trust feature that lets you guard any page(s) you’d like on your website. How to Enable Verification Gates Go to the ‘General Settings’ tab under Token of Trust. Find Verification Gates and click on ‘Enable Verifications by Page’. Choose between exclusion
Product Support
The core product has had translations from the start but our WordPress plugin didn’t always have translations. As of release 1.4.29 & 1.4.30 we have Spanish and French translations shipped with the Token of Trust plugin on Wordpress and WooCommerce. Note: the admin areas are
Product Support
Account-Based or User Registration Verification can be enabled in Wordpress under the General Settings section of your Token of Trust Plugin Admin Panel. Enable the feature and then specify which pages you want to prompt users to verify. How do I know which pages to protect? To figure this out
Product Support
Summary of States with PACT Submission Here's the list for States using PA-2 reports: Alabama, Alaska, Arizona, Delaware, Idaho, Kentucky, Louisiana, Maine, Mississippi, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Oklahoma, Rhode Island, South Dakota, Texas, West Virginia, Wisconsin, Wyoming Here&