Product Support
Token of Trust is designed to protect consumer privacy first and foremost. Everyone who goes through a Token of Trust verification process is informed that they will be sharing their information and verification documents with Token of Trust specifically (and NOT the vendor they are transacting with). However, there are
Product Support
Introduction: Keeping your Token of Trust plugin up to date is crucial to ensure the security and functionality of your WordPress website. WordPress offers the flexibility to enable auto-updates for specific plugins, including Token of Trust. In this knowledge base article, we'll guide you through the steps to
Product Support
Whenever a user goes through a verification process, Token of Trust generates a Reputation Report for that user explaining what was captured (Name, Address, ID, Selfie, etc), what was verified, and how that led to the approval decision outcome. You can see Reputation Reports for your users by logging into
Product Support
At Token of Trust, we understand the importance of timely and accurate verification processes for our users. When asking about the average processing time required for verification to be finalized, several factors come into play. Here's an in-depth look at these factors and the latest statistics, as of
Product Support
Product Sync is a feature designed to keep your Ecommerce store and Token of Trust aligned for the purpose of calculating and collecting Excise Taxes automatically from your customers. Wordpress Product Sync is now available for Wordpress! Big Commerce Below we use the following notation: BigCommerce(string) : we use the
Product Support
You can find the reputation report for a specific user in your Token of Trust HQ. * Click on "Verification" in the left-side menu. * Select ‘User’ in the filter by email * Clicking on the user's row will bring up their Reputation Report. API Access Additionally, you can
Product Support
The settings in wordpress say “Always require verification for orders containing a product with any of these categories/tags.” Are these exclusive or inclusive? Isn’t verification always happening anyway? Great question. Notice at the top of the section titled Orders Considered for Verification - "Orders matching ANY of
Product Support
Token of Trust supports International Passports in all countries that support the standard MRZ format. Token of Trust also supports National ID Cards and Drivers Licenses in many countries. Our full list of supported IDs can be found here. As of Sept. 2023 this is our current coverage list: COUNTRY
Product Support
Token of Trust provides services in several areas. Verifications * Identity Verification * Age Verification * Address Verification * KYC/AML Verifications * Custom Document Verification Compliance * Excise Tax Determination for Ecommerce check out * ATF PACT Act Report Generation and Submission * State Excise Tax Reports Custom Solutions * Custom Document Verification * New Customer Onboarding * API Integrations
Product Support
The watchlists checked are: Watchlist NameType Watchlist Identifier (internal use) PEP List (1.1 Million Individuals, spanning 233 countries)PEPPROPUnited Nations Security Council Consolidated Sanctions List (UNSC)SanctionUNSCSLUS Office of Foreign Assets Control - Treasury DepartmentSanctionUSOFACHM United Kingdom Treasury Consolidated List (UKT)SanctionUKFSEuropean Union Commission Consolidated List (EU)SanctionEUFSCanadian Office
Product Support
Verification Gates is a new Token of Trust feature that lets you guard any page(s) you’d like on your website. How to Enable Verification Gates Go to the ‘General Settings’ tab under Token of Trust. Find Verification Gates and click on ‘Enable Verifications by Page’. Choose between exclusion
Product Support
The core product has had translations from the start but our WordPress plugin didn’t always have translations. As of release 1.4.29 & 1.4.30 we have Spanish and French translations shipped with the Token of Trust plugin on Wordpress and WooCommerce. Note: the admin areas are