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Product Support
Does Token of Trust have a referral program?
Yes, our Refer-a-Friend Program rewards you and your referrals with up to $3,000 in account credits. Simply refer a friend or colleague, and once they sign up, credits are automatically applied to both your accounts—no extra steps needed. How the Refer-a-Friend Program Works 1. Refer a Friend – Provide
Product Support
How do I get to snapshots of those that went through the verification process?
Released in April, 2025: Token of Trust 'snapshots' are now available to 'reviewers'. Snapshots are at key points in the verification process for plan levels that require additional compliance needs. They're typically taken when someone passes the verification process and stored for the legal
Product Support
React Native Integration Example on GitHub
We're excited to announce the release of our new Token of Trust Identity Verification React Native project on GitHub. This open-source project demonstrates how to seamlessly integrate the Token of Trust API for Identity Verification, Age Verification, and Photo ID Verification within a React Native application. The project
Product Support
How does Product Sync Work on WooCommerce?
You can enable TOT's Product Sync on WooCommerce by going to Token of Trust / WooCommerce on within the WP Admin area, scrolling down until you see the Product Sync enable field as shown here. Click to enable and save: Once this setting is enabled Token of Trust will
Product Support
Do you have an example functions.php with common filters and actions?
Yes! Here’s an example of some common ‘token of trust’ hooks: /* ------------------------------------------------------------------ * Token of Trust customization * ------------------------------------------------------------------ */ /* 'tot_webhooks_route' * * To change the url that webhooks will be received at. * The example here overrides the route for a non-production server. * Note that this does not change configuration
Product Support
[WordPress] How To trigger TOT verification flow with custom code?
Collect required Data and call verifyPerson * Endpoint: wp-admin/admin-ajax.php?action=tot_verify_person * Method: POST * Payload { "appData": { "billing_first_name": "string", "billing_last_name": "string", "billing_email": "string", "billing_phone": "string"
Product Support
What is the conversion rate for Token of Trust verifications?
Conversion Rates for Verifications At Token of Trust, we understand the importance of providing timely and accurate verification processes for our users. The conversion rate for verifications can vary depending on the specific verification configuration used. Below, we provide detailed insights into these rates for two common verification flows. The
Product Support
Can Token of Trust help address payment issues for an electronic cigarette shopping website? What are the requirements in applying for an online merchant account?
Solutions/Options to Address Payment Issues: 1. ID Verification by Token of Trust: * Token of Trust primarily focuses on identity verification, which can help reduce fraud and increase confidence in transactions. * This service verifies the age and identity of customers, ensuring they are legally allowed to purchase electronic cigarettes.Referral
Product Support
I'm a developer - how do I test Token of Trust from localhost / development environment?
Welcome! So you want to try Token of Trust against a development server? No problem - below we discuss 2 options: 1) development against a hosted environment and 2) Developing on Localhost. These pages assume that we're talking about Wordpress but the same concept applies to other development
Product Support
How to integrate a FoxyCart store with Token of Trust for Excise Tax Collection
Step 1. Creating a Token of Trust account You will need to create a Token of Trust account that you can connect your FoxyCart store to. To do this head to https://app.tokenoftrust.com/hq/register * Enter your email * For company URL enter your live site URL to your
Product Support
Token of Trust No Longer Supports Pre-Checkout Verification on Shopify
Overview: Due to recent changes made by Shopify, Token of Trust is now only supported after the checkout process (post-checkout). This update affects all Shopify merchants using Token of Trust who previously utilized pre-checkout verification methods. What Changed? Shopify's platform updates have introduced new limitations around third-party app