How do I setup Excise Tax Collection for a Big Commerce Store?

Product Support

Using the Token of Trust Verify Person API and Webhooks

Prefer to work with a bot? Try this chatbot! We’ve taught the bot a bit about our API including the full documentation below and we’ve found that it can help with a surprising number of questions. If you try it please do let us know how it goes!

How do people get past TOT pre-checkout verification on Shopify Basic?

Getting Started with the KernBot Coding Framework

How do I hide the excise tax product from the Shopify storefront for a vendor?

I created this article to test if the auto tagging to internal works.

Product Support

How do I change the re-verification period?

We hold on to your user's verification status for between 90 days and 1 year, depending on the plan you purchase, as a default. Once a verification ages out of this period your user must go through verification again to complete transactions protected by Token of Trust. This

What methods of payment are available for self-service signup?

Epic: Moving `tot-commons` to Node.js 20

Reviewing Collected Excise Taxes for a Specific Timeframe

How to Gather Order and Sales Summaries for a Customer (PACT and Excise reports)

Investigating Missing Excise Tax on Orders