HTTPS / TLS Certificate Management - Team Guide

Last Updated: November 10, 2025 Target Audience: Operations Team, DevOps, Developers Table of Contents 1. Current Certificate Status 2. How Certificates Are Generated 3. How Certificates Are Renewed 4. Monitoring & Alerts 5. What To Do When Things Go Wrong 6. Manual Certificate Hosts Current Certificate Status ✅ Automated Let'

Setting the Responsible Person for All Action Items / To-Dos from Success and Sales Meetings

Manual Blue/Green Deploys to qa.tokenoftrust.com

What is this and when to use it? qa.tokenoftrust.com is our temporary QA environment spun up for the Node 16 → 20 port. It mirrors test.tokenoftrust.com sign-in and runs all services under the tot-qa user at: /home/tot-qa/services/tot-qa Until CI/CD fully supports QA, developers

Json Web Token Authentication endpoint for devops

JWT Authentication for Token of Trust API Token of Trust now supports JWT (JSON Web Token) authentication as an alternative to using API keys directly on every request. How It Works 1. Exchange your API credentials for a JWT token 2. Use the token in the Authorization header for subsequent

Data Verification Overview

Overview Data Verification is a process used to confirm an individual’s identity electronically by comparing their submitted information against trusted data sources. This article addresses common questions about how Data Verification works, what data is required, and what factors affect the success rate of verification. 1. What databases are

SKUs, case sensitivity, Integrations and Onboarding

The Golden Rule Always maintain exact SKU case consistency between our system and the client's ecommerce platform. Even though our excise tax system treats SKUs case-insensitively internally, ecommerce integrations require exact matching for product sync, webhooks, and API operations to work properly. How Our System Works Our platform

How do I update the Stripe Billing & Subscription for PACT/Excise Bundle Customers

Overview This document describes the implementation of automated Stripe catalog and subscription management for Token of Trust's PACT/Excise compliance bundle. The implementation provides a single, authoritative source for pricing configuration and subscription management, replacing manual Stripe Dashboard operations with code-driven, auditable, and repeatable processes. Problem Statement Token

Feature: Ability to switch verification invite on Shopify between email and SMS

Question: How can I switch the verification invite type on Shopify from SMS to email? Previously on Shopify post checkout verification, it was hardcoded so that all invites were attempted to be sent to SMS, and if that fails it falls back to email. That is still the current default

HQ Calculator Order Search Now Shows Historical Metadata

Previously, when you searched up an order by its order ID on the HQ calculator screen, it would get and show the current product metadata and excise tax calculation for that order. This was an issue because if someone was trying to solve an excise tax discrepancy that was caused