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Feature: Fixing skipping plan questionnaire

operations@tokenoftrust.com

operations@tokenoftrust.com

06 Aug 2025

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Excise Tax $0 Calculation Failures — What Happened & What To Do

Audience: Internal Support / Operations Analysts Status: Fix deployed Summary: Excise tax orders charged $0 excise tax during a 48-hour window of database instability. The bug is fixed. New orders are calculating correctly. What Happened A bug in our excise tax service caused orders to silently record $0 in excise tax

By darrin 13 Mar 2026

Excise Tax Order Diagnostics

When an excise tax calculation doesn't match what was collected at checkout, the first question is always why. Which tax rules fired? What product data was used? Did the shipping address resolve to the right jurisdiction? Order Diagnostics answers these questions by capturing a snapshot of everything that

By darrin 12 Mar 2026

Odoo Excise Tax: User Permissions and Access Rights

This file explains the common options, roles and feature toggles you see on the Odoo Users form (Settings → Users & Companies → Users). Each entry lists what it is, why it exists, and the practical effect in an Odoo installation (including relevance to the Token of Trust excise tax integration). Note:

By Vincent Jay 12 Mar 2026

Odoo Excise Tax: Basic Reports

By Vincent Jay 11 Mar 2026
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