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How do you setup identity or age verification so that only certain locations need to get verified?

Answer: Use Location-Based Identity Verification. This is enabled via the locationRestrictions.requiresVerification attribute in your application configuration to define which countries and regions require verification. Summary Token of Trust now supports location-based verification requirements through the locationRestrictions configuration. This feature allows you to specify which geographic locations (countries and regions)

How do verification reminder emails work? When do they get send and how frequently?

When a consumer starts Token of Trust verification but does not finish, Token of Trust can send reminder emails to prompt them to complete verification. By default, reminders follow a fixed schedule and are not otherwise configurable at this time. FAQ How many reminder emails are sent, and when? Two

How do we assemble Tax Rules from DOR guidelines/websites

1) Goal Convert public DOR guidance into machine-readable tax rules for the Excise Tax Service so wholesale/retail transactions get correct excise tax lines. 2) Core Rule Shape Rules are JSON objects keyed by jurisdiction, optionally nested by county/locality, with optional arrays for multiple bands. "WA": { "

How Are Packs (and Bundles) Specified in Token of Trust?

Keywords: pack quantity, volumeInMl, volume per unit, total volume, pack pricing, product sync, Shopify integration, API product updates Summary Pack products in Token of Trust HQ are specified using full pack-scaled amounts, not per-unit values. This applies to both volume (volumeInMl) and pricing fields (wholesalePrice, wholesaleCost, msrp, retailPrice). The Rule

How do I know what to set a excise tax rule's transactionType to?

How do I know what to set a rule's transactionType to? * a retail rule → applies only if the transaction/order's transactionType is retail. * a wholesale rule → applies only if the transaction/order's transactionType is wholesale. * both or unspecified → applies to all transaction types. A

How I Used Code + Warp.dev (AI) to Turn a Requirements Doc + Code into a Detailed Slideshow and KB Article in About an Hour

We have about 1 million lines of code across TOT and it is impossible to know everything. The goal here is to give the rest of the team a repeatable pattern for turning code + docs → slides → KB content for your own use and for the broader team in cases where

Our Customer Led Growth Operating Engine: Insights to Execution

Note: This article is a narrative version of an internal deck I assembled to walk through the JTBD / Insight engine with the Token of Trust team in about an hour. I describe how this was done or do one yourself here: How I Used Code + Warp.dev (AI) to Turn

Internal API: clientConfig - Configuration API

Client Configuration API Video Walkthrough Watch: Using the API Docs to Access Client Configuration (link to video) This walk-through demonstrates how to navigate the embedded API documentation to discover and test the Client Configuration API endpoints. Note that we've made some improvements since the video was made the

HTTPS / TLS Certificate Management - Team Guide

Last Updated: November 10, 2025 Target Audience: Operations Team, DevOps, Developers Table of Contents 1. Current Certificate Status 2. How Certificates Are Generated 3. How Certificates Are Renewed 4. Monitoring & Alerts 5. What To Do When Things Go Wrong 6. Manual Certificate Hosts Current Certificate Status ✅ Automated Let'

Manual Blue/Green Deploys to qa.tokenoftrust.com

What is this and when to use it? qa.tokenoftrust.com is our temporary QA environment spun up for the Node 16 → 20 port. It mirrors test.tokenoftrust.com sign-in and runs all services under the tot-qa user at: /home/tot-qa/services/tot-qa Until CI/CD fully supports QA, developers